Privacy Policy

Business account information: Business owner name, email address, and role when you create or are invited to an EZ ONE Hub account.

Connected platform identifiers: When you authorize EZ ONE Hub to connect to Meta (Facebook/Instagram) or Google on your behalf, we collect and store:

• Facebook and Instagram user IDs
• Connected Facebook Page IDs and Instagram Business Account IDs
• Meta Ad Account IDs
• Google user ID and connected Google Business Profile IDs
• Google Ads account identifiers (if connected)
• OAuth access tokens and refresh tokens for each connection

Platform performance data: Once connected, we retrieve and display inside your dashboard:

• Facebook and Instagram Page insights (reach, engagement, follower counts)
• Meta ad campaign performance metrics (impressions, clicks, spend, conversions)
• Google Business Profile data (reviews, hours, posts, Q&A)
• Google Analytics aggregated traffic data (if connected)
• Google Ads performance metrics (if connected)

Payment information: Billing details are processed by Stripe. We do not store credit card numbers or full payment credentials.

Usage data: Pages visited within the platform, features used, session timestamps, device type, browser type, and IP address.

• Dashboard analytics: To display your connected Meta and Google performance data inside the EZ ONE Hub dashboard so you can monitor your business without switching between platforms.
• Ad campaign management: To create, manage, and optimize ad campaigns on Meta on your behalf, using the permissions you explicitly grant.
• Business profile synchronization: To read and update your Google Business Profile information (hours, posts, review responses) on your instruction.
• Platform operations: To process payments, send transactional emails and SMS notifications, and maintain your account.
• Legal compliance: To comply with applicable laws and platform terms of service.

• OAuth tokens for Meta and Google connections are stored encrypted at rest using industry-standard encryption.
• Business data (insights, metrics, profile information) is retained while your account is active and your platform connection remains authorized.
• Account data is retained for 30 days after account termination to allow data export, after which it is permanently deleted.
• On request: You may request deletion of your data at any time. See the Data Deletion section below.

We use the following third-party services to operate the platform:

• Meta (Facebook, Instagram) — advertising management and page insights, via the Meta Marketing API
• Google (Business Profile, Analytics, Ads) — profile sync, analytics display, and ad management
• Stripe — subscription billing and payment processing
• Twilio — SMS and messaging notifications
• SendGrid — transactional email delivery
• Supabase — database infrastructure
• Vercel / Render — application hosting

We do not sell, rent, or trade your personal information or your business data to any third party for their own marketing or commercial purposes.

EZ ONE Hub's use of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

Specifically: data received from Google APIs is used only to provide or improve user-facing features visible within EZ ONE Hub. We do not use Google user data to serve advertisements, share it with third parties except as necessary to provide the service, allow humans to read it except with your affirmative consent or as required by law, or use it for any purpose not disclosed in this policy.

EZ ONE Hub connects to the Meta platform on behalf of business accounts. When you authorize our connection:

• We access only the permissions you explicitly grant during the OAuth authorization flow.
• Data retrieved from Meta is used solely to display information inside your EZ ONE Hub dashboard and to execute ad actions you request.
• We do not share Meta platform data with any third party other than as required to operate the platform.
• You may revoke our access at any time from your Facebook Business Settings or from the EZ ONE Hub Integrations page.

• Essential cookies for authentication and session management within the platform
• Vercel Analytics — cookieless, privacy-first usage analytics on our marketing pages
• Google Tag Manager on our marketing pages for advertising measurement

We implement industry-standard security measures including encrypted data transmission (HTTPS/TLS), encrypted storage of OAuth tokens and sensitive credentials, role-based access controls, and regular security reviews. No method of transmission over the internet is 100% secure.

As an EZ ONE Hub account holder, you have the right to:

• Access the data we hold about you and your business account
• Correct inaccurate account information
• Request deletion of your data
• Disconnect any third-party integration (Meta, Google) at any time
• Export your business data prior to account termination

To exercise any of these rights, email us at info@ez1solutions.com.

EZ ONE Hub is a business platform. It is not directed to individuals under 18 years of age, and we do not knowingly collect personal information from minors.

We may update this policy periodically. We will notify account holders of material changes by email at least 14 days before they take effect. Continued use of the platform after changes constitutes acceptance of the revised policy.

See also: Terms of Service