How to create your first marketing campaign
5 min read
You don't create marketing campaigns yourself — we do it for you. Here's how our managed marketing process works.
What campaigns we run
Every EZ ONE Hub marketing subscription includes:
- Win-back campaigns: SMS or email to customers who haven't ordered in 30, 60, or 90 days
- Birthday/anniversary offers: Sent automatically on your customers' special dates
- Slow-night fill: Promotions sent on your slowest days to drive traffic
- New customer welcome: An automated welcome message after a first order
How we build your customer list
Every customer who places an order or redeems a coupon is automatically added to your loyalty database. You own this data — it's never shared or sold.
Campaign approval
Your first campaigns are drafted by our team and sent to you for approval before going out. Once you trust the process, campaigns can run on autopilot.
Frequently asked questions
Can I request a specific campaign?
Yes. Email your account manager or submit a request through your dashboard. We'll create and schedule it.
How many campaigns are included in my plan?
EZ Start includes 3 campaigns/month. EZ Build includes 5. EZ Scale includes unlimited campaigns. See pricing for details.
Can customers opt out of marketing?
Yes. Every SMS and email includes an opt-out link. We comply with all CAN-SPAM and TCPA requirements.
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